From the moment a reservation is made to the final checkout, every step is connected. Manage reservations, front desk operations, guest folios, night audit, and rate plans in a single, unified platform designed for the way hotels actually work.
Handle individual walk-ins, group blocks, travel agent allotments, package deals, and OTA bookings from a single reservation engine. Dynamic pricing, children policies, cancellation rules, and waitlists are built in — not bolted on.
Single guest, corporate block, wedding party, or tour group — create and manage any reservation type with room blocks and auto-allocation.
Bundle rooms with meals, spa, activities, and airport transfers. Map to multiple rate plans with seasonal overrides.
Configurable age bands, extra bed charges, complimentary children limits, and occupancy-based pricing per room type.
Automatic waitlist management with priority scoring. Tiered cancellation policies with deadline-based fee structures.
The rack view shows every room at a glance — occupied, vacant, dirty, out-of-order. Check guests in with a click, process eCheck-in before they arrive, handle VIP flags and blacklist alerts, and move rooms seamlessly when plans change.
Color-coded room grid with real-time status. Drag-and-drop room assignments. Filter by floor, type, or housekeeping status.
Guests complete registration cards and upload ID before arrival. Pre-assign rooms, skip the front desk queue entirely.
Flag VIP guests for special treatment with automated alerts. Maintain blacklist with reason tracking and cross-property sync.
Move guests between rooms with full folio continuity. Extend or shorten stays with automatic rate recalculation.
The folio engine is the financial heartbeat of your property. Room charges, restaurant bills, spa treatments, minibar, advance deposits, and settlements all flow into a single, auditable guest account. Split folios, transfer charges, and settle to any payment method.
Split charges across multiple folios for company vs personal. Transfer line items between guest accounts instantly.
Accept pre-stay deposits with auto-adjustment at checkout. Track deposit status across all reservations.
POS bills, spa charges, minibar consumption, and activity fees auto-post to guest folios in real time. Zero manual entry.
Cash, card, bank transfer, city ledger, travel agent credit, or split across methods. Full reconciliation trail.
Night audit is the most critical daily operation in any hotel. Proxvera automates room charge posting, tax calculation, revenue allocation, no-show processing, and USALI snapshot generation. Your night auditor clicks one button, reviews the summary, and closes the day.
Posts room charges, calculates taxes, processes no-shows, extends stayovers, and rolls the business date — all automatically.
Accurate room revenue allocation per rate plan with GST/VAT tax breakdown. Posts to correct USALI departments automatically.
Generates departmental P&L snapshot at day-end. Tracks GOP, NOI, and EBITDA trending. Feeds into the flash report.
Set audit time, no-show cutoff, charge posting rules, and revenue recognition policies for each property independently.
The income audit module ensures no revenue slips through the cracks. Lock daily revenue after verification, reconcile POS settlements against folio postings, flag discrepancies before they compound, and generate audit-ready reports across any date range.
Lock verified revenue by date. Once locked, no backdated changes can alter the numbers. Full audit trail of who locked what and when.
Match POS bill settlements against folio postings and cash register closures. Auto-detect shortages, overages, and unposted charges.
Automated variance analysis across departments. Flag unusual patterns, late postings, void abuse, and complimentary overuse.
Drill into any date range for revenue trends, department-wise breakdowns, and comparative analysis against previous periods.
Set base rates, seasonal overrides, occupancy-based dynamic pricing, and promotional packages from a single rate management console. Bulk-update hundreds of dates at once. Push to OTAs through the channel manager with one click.
BAR, corporate, travel agent, package, and promotional rate plans. Visual calendar view with daily prices per room type.
Set pricing tiers that adjust automatically based on occupancy thresholds. Prices rise as rooms sell — maximizing RevPAR.
Update prices across date ranges, room types, and rate plans in one operation. Weekend rates, blackout dates, and holiday premiums.
Define peak, shoulder, and off-season date ranges. Set event-based surcharges for festivals, conferences, and local events.
Every feature below is included in the platform. No add-ons, no extra modules to purchase.